Privacy Policy

Last updated: February 27, 2026

1. Introduction

Welcome to interiorexplained.com, operated by VIKEN SIA, a company registered in Latvia. We take your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding that data.

By using our website or purchasing our products, you agree to the practices described in this policy. If you do not agree, please do not use this website.

2. Who We Are

The data controller responsible for your personal data is:

• Company: VIKEN SIA
• Email: sabine@interiorexplained.com

3. What Data We Collect

Data you provide directly

• Purchase information: name, email address, and billing details when you buy a product. This data is collected and processed by Paddle, our payment provider.
• Email correspondence: any information you share when you contact us via email.

Data collected automatically

• Usage data: IP address, browser type, device type, pages visited, time spent on pages, and referring URL.
• Download data: when you download a purchased product, we log the timestamp, IP address, and user agent for security and chargeback protection purposes.
• Cookies and tracking technologies: see Section 7 below.

4. How We Use Your Data

Purpose	Legal Basis (GDPR)
Process and deliver your purchase	Contract performance
Send download links and purchase confirmations	Contract performance
Respond to support enquiries	Legitimate interest
Prevent fraud and abuse of download links	Legitimate interest
Provide chargeback evidence if disputes arise	Legitimate interest
Analyse website usage and improve our services	Consent (via cookies)
Advertising and conversion tracking	Consent (via cookies)

5. Third-Party Services

We share data with the following third-party services only to the extent necessary for the purposes listed above:

Paddle (Payment Processing)

Paddle acts as our Merchant of Record and processes all payments, invoicing, and tax compliance. When you make a purchase, Paddle collects your payment and billing information directly. We do not store your credit card details. See Paddle's Privacy Policy.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymised usage data such as pages visited, session duration, and traffic sources. See Google's Privacy Policy.

Meta Pixel (Facebook)

We use the Meta Pixel to measure the effectiveness of our advertising and to deliver relevant ads. The pixel collects data about your activity on our website and sends it to Meta. See Meta's Privacy Policy.

We do not sell your personal data to any third party.

6. Data Retention

• Transaction records: retained for 2 years after purchase for accounting, tax, and chargeback protection purposes.
• Download logs: retained for 1 year for security and dispute evidence.
• Email correspondence: retained as long as necessary to resolve the matter, then deleted.
• Analytics data: retained according to Google Analytics and Meta default retention settings (up to 26 months).

7. Cookies & Tracking

Our website uses cookies — small text files placed on your device — for the following purposes:

• Essential cookies: required for the website to function properly (e.g., session management).
• Analytics cookies: Google Analytics cookies to understand website usage patterns.
• Advertising cookies: Meta Pixel cookies for advertising measurement and retargeting.

You can control cookies through your browser settings. Disabling certain cookies may affect your experience on the website.

8. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation:

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion of your personal data, subject to legal retention requirements.
• Right to restrict processing — request that we limit how we use your data.
• Right to data portability — request your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interest.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, email us at sabine@interiorexplained.com. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority.

9. Data Security

We take reasonable measures to protect your personal data, including:

• Secure download links that expire after a limited time and number of uses.
• Server-side file protection — purchased files are not publicly accessible.
• Encrypted connections (HTTPS) across the entire website.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

10. International Data Transfers

Your data may be processed by third-party services (Paddle, Google, Meta) located outside the EEA. These transfers are safeguarded by Standard Contractual Clauses or other approved mechanisms in accordance with GDPR requirements.

11. Children's Privacy

This website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting to this page. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this page periodically.

13. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us:

• Email: sabine@interiorexplained.com
• Company: VIKEN SIA